Nigel Phillip
trinisan_at_gmail.com
Qualifications
Experience with Solaris 2.6 to 10, Windows 3.11 to XP and Linux.
Knowledge of shell scripting, perl, C/C++, java, php,
SQL and
MS Office.
Certified to work on Sun Microsystems midrange class servers.
Excellent communication and customer relations skills.
Experience in a large scale high availability environment.
Highly movitated and driven towards excellence.
Work Experience
2004-Present Decision One New York, NY
Client Services Engineer
Contract employee to Morgan Stanley as a Client Services Engineer,
providing onsite support for Sun Microsystems hardware. Responsibilities
included but were not limited to:
Analyze and recommend course of action regarding hardware issues.
Interface with Sun Microsystems tech support on escalated issues.
Maintain systems at recommend hardware patch and revision levels.
Provide customer with data on systems as needed.
Work with vendors to maintain the stability of the environment.
Develop reports on systems in the enviroment.
Maintain current knowledge of systems, new and old.
Sun Certified Network Administrator - Solaris 9
Sun Certified Partner Engineer - Level 3
2002-2004 Akibia New York, NY
Client Services Engineer
Contract employee to Morgan Stanley as a Client Services Engineer,
providing onsite support for Sun Microsystems hardware. Responsibilities
included but were not limited to:
Analyze and recommend course of action regarding hardware issues.
Interface with Sun Microsystems tech support on escalated issues.
Maintain systems at recommend hardware patch and revision levels.
Provide customer with data on systems as needed.
Work with vendors to maintain the stability of the environment.
Sun Certified System Administrator - Solaris 8
Sun Certified Partner Engineer - Level 2
2001-2002 Leafstone Technology New York, NY
Systems Operator
Contract employee to Morgan Stanley as a Systems Operator in
the Distributed Command Center and as a lead in the backup and
recovery group.
Part of a group responsible for global data recoveries.
Part of a group responsible for monitoring company backups.
Responsible for troubleshooting and resolving recovery/backup issues.
Responsible for assisting in planning and coordinating project recoveries.
Responsible for developing and executing solutions to issues that arise.
Supervised temporary employees brought on to assist with projects.
Used a combination of Veritas Netbackup, Legato Networker and shell scripts.
1996-Present Brooklyn, NY
Technology Consultant
Troubleshooting, repairing and upgrading computer systems for clients.
Providing consultation services to clients on computer and computing issues.
Education
Medgar Evers College, CUNY Brooklyn, NY 1998
Associate of Science - Computer Science
Tutored C/C++ Programming, Research Assistant implementing a LAN based on Unix systems.
City College, CUNY New York, NY 2000
Bachelor of Science - Computer Science, did not complete.
Tutored C/C++ Programming, Research Assistant implementing BLOB storage using Oracle databases.
Developed an online bookstore using java.